Shipping
We aim to dispatch the following working day, plus 2-3 working days for delivery. We offer delivery with DHL with the following prices within Sweden:
Free delivery for orders over 549kr!
Otherwise:
Up to 3 kg = 65 kr
4-5 kg = 80 kr
6-10 kg = 109 kr
We now offer delivery options to the rest of Europe! Prices vary depending on the country of delivery, but they are between 180kr - 220kr for packages up to 3k, which would cover most of our products.
Shipping cost is calculated automatically in the checkout, or when you write your postcode in the shopping cart, so no need to do the maths =)
Any problems with the delivery, just contact us at info@maisdesigns.com or give us a call: +46 8446 864 23 and we’ll try our best to sort it out.
Price and Payment
All our products include 25% VAT, as per Swedish regulations. You will see the price breakdown in the checkout page. You can also find all our payments’ Terms and Conditions in the checkout page.
We offer a variety of payment methods, just pick and choose!
VISA, MASTERCARD, ApplePay, Google Pay and KLARNA
Payments are run by Shopify payments.
Fancy paying a bit later or by invoice? No problem! Through KLARNA we offer invoice options, as well as the ability to split your invoice in 3, 6 and 12 months.
If you just can't wait: SWISH is the fastest for Swedish locals, otherwise Apple Pay and Google Pay are as fast as your thumb can press that button!
Not happy with your product? Changed your mind?
We always aim for the best quality and service, but sometimes things can go wrong. If there’s something you’re unhappy with, give us a shout and we’ll try our best to fix it. If you just changed your mind, that’s fine too. Either way you have 30 days to return your goods, please return it in the same good condition as when you received it (for more info check our full T&C’s).
We are here for you, so any problems or suggestions get in contact:
email: info@maisdesigns.com
chat with us online (see the chat icon on the lower right corner)
on social media channels FACEBOOK and INSTAGRAM
phone: +46 8446 864 23
Good to know
All our products are handmade, therefore many times, size and colour tones can vary, some irregularities can exist in an item, but that’s just part of the beauty of handicrafts.
Colours, for example, can look slightly different on your screen than in real life, just something to be aware of to avoid disappointments.
Hope you enjoy our products!